If for some reason you have to cancel an order, we accept cancellations within 24 hours of placing the order. In that case, we refund the entire amount.
We do not accept returns on account of any size related issues or any other issue except damaged or defective item. Possibility of a defective item is ruled out considering our stringent quality check process. We stand behind the quality of our products and we will provide a full refund for the cost of the product if you receive the product in a damaged condition.
Please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +91 99019 00211 and email us at
firstname.lastname@example.org mentioning your Order ID. Make sure that the original product tag and packing is intact when you send us the product back. Please ship to the following address: Binaca Creations, 3078, Casa Paradiso II, Sobha City, Thanisandra Main, Road RK Hedge Nagar, Bengaluru, Karnataka 560064
Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:
- Any product that exhibits physical damage to the box or to the product;
- Any product that is returned without all original packaging and accessories, including the retail box, and all other items originally included with the product at the time of delivery;
- Any product without a valid, readable, untampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number;
- Any product from which the UPC (Universal Product Code) has been removed from its original packaging.